UnWired Nation's Technology

UnWired Nation provides outbound voice alerts coupled with inbound services like Session Recovery to deliver the most comprehensive and accessible customer interaction platform in the market today.

• Provides both outbound and inbound information services capability
• Gives users staple features such as menu system interactivity via touch tone and voice
• Session recovery capability whereby users can call in to a toll free number and automatically be connected with their original outbound alert
• Interactive Marketing Message Insertion (iMMi)
• Voice mail messaging
• Forwarding/sharing, enabling users to forward their experience to a friend
• Record/reply, allowing users to record voice replies and sending that recording back to the customer (e.g., survey response, QOS, etc.)
• Email fulfillment (deliver more detailed info, or additional data more suitable to text)
• SMS fulfillment (deliver receipt of transactions, etc.)
• TTS
• ASR
• Accessible
• Single point of integration
• Web services API
• Flexible model driven by low cost VoIP infrastructure
• Voice production capability to vocalize customers’ content when needed

"We leverage applications
you've already built."